We would like to hear about any concerns you have. However, there are avenues for each type of comment. Please send your message to the appropriate place.
General Inquiries
- If you have questions, feel free to message any Moderator or grey-tagged Staff member.
- Or, alternately, post your inquiry in the Questions section of the Travian.us Forum. We have many members who are glad to help no matter the problem. Note: We ask that bans and similar staff actions are not discussed on the public forums.
For in-game assistance:
- For questions regarding gameplay, message Support
- For any issues with in-game rules or violations, message Multihunter.
If, after you deal with the Multihunter, you are unsatisfied, you may contact the Game Administrator (see below).
For assistance on the forums:
- All moderators tend to specific forums. The best moderator to contact for a specific issue is one that oversees the forum in question.
- If you need to appeal a Moderator or have an overarching question, comment, or concern, please message a Super Moderator
- For technical issues or to appeal a Super Moderator, please contact the Forum Admin.
Travian.us Administration:
- The travian.us administrator can be contacted by email at admin@travian.us. The administrator should only be contacted once all other avenues have been exhausted.
(ex. Speak to the Multihunter about a ban first before trying to appeal it.)
Regards,
Travian.us team